At 123myr, your privacy is more than a legal obligation — it is a responsibility we take seriously every day. Find out exactly how we collect, use, and protect your personal information.
Welcome to the 123myr Privacy Policy. This document explains in detail how 123myr ("we", "our platform") collects, uses, stores, and protects your personal data when you use our website, mobile app, and all services we offer.
We operate in Malaysia and are fully compliant with the Personal Data Protection Act 2010 (PDPA). As an online entertainment platform trusted by over 500,000 members across Malaysia, we understand that your trust depends not only on the quality of our games, but also on how we handle your most personal information.
This Privacy Policy applies to all 123myr users — whether you are browsing our website for the first time, an active registered member, or an individual considering signing up. By using any part of the 123myr platform, you acknowledge that you have read and understood this Privacy Policy.
Our core commitment: 123myr has never and will never sell your personal data to any third party for marketing or commercial purposes.
We only collect data that is genuinely necessary to provide a safe, seamless, and high-quality 123myr experience. The following are the categories of data we may collect from you:
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identification Information | Full name, IC number / passport number | Identity Verification (KYC) |
| Contact Information | Email address, phone number | Communication & account security |
| Financial Information | Bank account number, eWallet ID | Deposit & withdrawal processing |
| Proof of Address | Utility bills, bank statements | Advanced KYC Verification |
| Profile Information | Username, date of birth | Account management & age restrictions |
When you use the 123myr platform, our systems automatically record certain technical information required for security and service improvement purposes:
Automatically collected technical data is used solely for security, fraud detection, and user experience improvement purposes. It is not used to build marketing profiles.
Every piece of data we collect has a clear and lawful purpose. 123myr does not process your personal data for purposes beyond those stated in this Privacy Policy without obtaining your additional consent.
With your consent, we may send you promotional information, exclusive bonus offers, and updates on new games via email or app notifications. You may unsubscribe from marketing communications at any time through your account settings or by contacting our support team — with no effect on your core account services.
Security-related communications, transaction verification, and important policy updates cannot be unsubscribed from as they form part of the core service you use.
Protecting your personal and financial data is 123myr's top priority. We continuously invest in the latest security infrastructure to keep your information safe at all times.
All communications between your device and 123myr servers are protected by encryption protocols TLS 1.3 with AES 256-bit encryption — the same security standard used by leading banking and financial institutions in Malaysia. You can verify the secure connection via the padlock icon in your browser's address bar.
Sensitive data stored on 123myr servers — including financial information and KYC documents — is encrypted using high-level encryption. Your account password is never stored in plain text; instead, it is processed through a one-way cryptographic hashing algorithm that cannot be reversed.
Access to members' personal data among internal 123myr staff is strictly controlled through a role-based permission system. Only staff who require access to perform their duties are authorised, and all access is logged for audit purposes. Our staff undergo regular data protection training.
The 123myr security monitoring system operates 24 hours a day, 7 days a week, detecting suspicious activity or intrusion attempts in real time. In the event of a security breach involving your data, we will notify you within the timeframe required by the PDPA and take immediate remedial action.
123myr undergoes regular security assessments and penetration testing by independent third parties to ensure our systems remain resilient against the latest cyber threats.
123myr does not sell, rent, or disclose your personal data to third parties for marketing purposes. However, there are limited situations where we may need to share your information with trusted parties to deliver our services.
We work with carefully selected third-party service providers for the following purposes:
All third-party service providers working with 123myr are bound by strict data protection agreements and are only permitted to use your data for the specified purposes.
In certain circumstances, 123myr may be legally required to disclose your personal data to the relevant authorities, including:
123myr has never sold or disclosed your data to advertisers, marketing companies, or data brokers. Any such claims are false and should be reported to us.
123myr uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can control and manage cookies through your web browser settings at any time. Most web browsers allow you to view, delete, and block cookies. Please note that disabling essential cookies may affect the functionality of the 123myr platform, including your ability to log in to your account securely.
123myr does not use third-party advertising cookies or tracking pixels from ad networks to monitor your activity outside our platform.
123myr retains your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable Malaysian law.
Once the designated retention period expires, your personal data will be securely deleted or anonymised using approved procedures. Data stored in physical format is securely destroyed, while digital data is deleted using methods that ensure it cannot be recovered.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have specific rights regarding your personal data held by us. 123myr is committed to respecting and facilitating the exercise of these rights.
Request a copy of the personal data we hold about you at any time.
Request correction of inaccurate or outdated personal data in our records.
Withdraw your marketing consent at any time without affecting core services.
Enquire about how your data is used, stored, and shared by 123myr.
Object to the processing of your data for specific purposes, including marketing communications.
File a complaint with Malaysia's Personal Data Protection Department if your rights are violated.
To exercise any of the above rights, please contact our Data Protection Officer team via email at [email protected]. We will process your request within 21 calendar days in accordance with PDPA requirements.
To verify your identity before processing privacy rights requests, we may ask for appropriate verification documents. This is a standard security measure to protect your data from unauthorised access.
The 123myr platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from children below the applicable age limit.
Should we discover that we have inadvertently collected personal data from a minor, we will take immediate steps to delete that information and close the account in question. Parents or guardians who have reason to believe their child has registered an account on 123myr are urged to contact us immediately through our support channels.
If you suspect that someone under the age of 18 is using the 123myr platform, please report it to us immediately at [email protected] for prompt action.
123myr reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our services, legal requirements, or industry best practices in data protection.
When we make material changes, we will notify you via:
Your continued use of the 123myr platform after the effective date of any amended Privacy Policy will be considered as your acceptance of those changes. We encourage you to review this page periodically. The "Updated" date at the top of this page indicates when the latest version of this Privacy Policy was last revised.
For any enquiries, requests, or complaints regarding this Privacy Policy or the handling of your personal data by 123myr, please contact our Data Protection Officer through the following channels:
You may also refer to the FAQ us or read our Terms and Conditions 123myr for more information about your rights and responsibilities as a member of our platform.
Every measure is designed to ensure your personal data remains secure and under your control.
All data transmitted between your device and 123myr servers is encrypted with TLS 1.3 and AES 256-bit — the same standard used by leading banks in Malaysia.
123myr operates in full compliance with Malaysia's Personal Data Protection Act 2010. Every data collection and usage process has a clear legal basis.
Your data is never sold to advertisers, data brokers, or any third party for marketing purposes. This is an absolute commitment by 123myr that will never be compromised.
Only authorised personnel may access member personal data, and every access is logged and audited regularly to ensure there is no misuse.
The 123myr cybersecurity system continuously monitors for any suspicious activity or intrusion attempts, with automated incident response active around the clock.
You have full control over your data — access, correct, or request deletion. 123myr handles every privacy rights request transparently within the timeframe set by the PDPA.
Register your account today and enjoy peace of mind knowing your privacy is protected every step of the way.